Today I would like to highlight two updates we deployed to the Knowledge Base in the past few weeks.
KB articles are now versioned. You can see changes between versions, restore versions, and see who made the changes. This should make it safer to update your articles regularly and allow you to recover from mistakes more easily :)
You can see the versions on the KB list:
On the KB page:
And look at the history:
On the KB admin page, in the left sidebar, there is an option to export your whole KB as an HTML page:
We just improved this feature to add a Table of Contents, and fix all links between the different articles. This means that if you use the same anchor names in different articles, they will now work flawlessly in the exported file. If you moved or renamed articles but still have links to the old address, the export will take care of that as well.
This change will allow you to export your entire KB in one page, and print it as a PDF, and you have a complete manual for your application/service. Some of our customers do just that!
This last part is a bit experimental (the re-linking of everything), so if you experience any issue, just let us know.